Privacy Policy

Privacy Policy

Last Updated: February 17, 2025

Chiropractor Near Me in Southampton (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

This website, Chiropractor Near Me in Southampton, is an online platform providing chiropractic information and booking services in Southampton, UK. If you have any questions about this policy, please contact us at:

Email: thechiropractornearme@gmail.com
Address: Enterprise House, Ocean village, Southampton SO14 3XB

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Identity Information – Name, title, date of birth.
  • Contact Information – Email address, phone number, postal address.
  • Health Information – If voluntarily provided when booking an appointment (limited to what is necessary for our services).
  • Technical Data – IP address, browser type, device type, cookies, and analytics data.
  • Usage Data – How you interact with our website.
  • Marketing Preferences – Your consent for receiving promotional emails.

3. How We Collect Your Data

We collect data through:

  • Direct interactions – When you contact us, book an appointment, or submit a form.
  • Automated technologies – Cookies and website tracking tools (e.g., Google Analytics).
  • Third parties – If referred by a partner clinic or online booking system.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide chiropractic services and manage appointments.
  • To communicate with you regarding your bookings or inquiries.
  • To improve our website’s functionality and security.
  • To send marketing communications if you have opted in.
  • To comply with UK legal and regulatory obligations.

We do not sell your data to third parties.

5. Lawful Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent – Where you have given explicit permission (e.g., marketing emails).
  • Contract – Where processing is necessary for providing chiropractic services.
  • Legal Obligation – To comply with UK regulations and medical record-keeping requirements.
  • Legitimate Interest – To improve user experience and website security.

6. How We Share Your Data

We may share your data with:

  • Healthcare Providers – If you request a referral.
  • IT and Hosting Providers – For website functionality and security.
  • Regulatory Bodies – If required by UK law (e.g., HMRC, ICO, NHS).

All third-party processors comply with UK GDPR regulations.

7. Data Retention

We keep your data only for as long as necessary:

  • Booking and patient records: 7 years (or as required by medical regulations).
  • Marketing data: Until you withdraw consent.
  • Website analytics: 12 months (via cookies, anonymized where possible).

8. Your Rights Under UK GDPR

You have the right to:

  • Access – Request a copy of your personal data.
  • Correction – Ask us to update inaccurate or incomplete data.
  • Erasure – Request deletion of your data where legally applicable.
  • Restriction – Limit how we use your data in certain cases.
  • Objection – Stop processing based on legitimate interests.
  • Data Portability – Transfer your data to another provider.

To exercise these rights, email [Insert Contact Email].

9. Cookies and Tracking Technologies

We use cookies for analytics, functionality, and security. You can manage cookie preferences via your browser settings. For more details, see our Cookie Policy.

10. Data Security

We implement strict security measures, including:

  • SSL encryption for website security.
  • Secure storage and limited access to personal data.
  • Regular security audits to prevent unauthorized access.

11. International Data Transfers

Your data is stored in the UK. If any transfers occur outside the UK, they comply with UK GDPR safeguards (e.g., Standard Contractual Clauses).

12. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on our website with a revised date.

13. Contact Us

If you have questions about this Privacy Policy, or to exercise your rights, please contact us at:

Email: thechiropractornearme@gmail.com
Address: Enterprise House, Ocean village, Southampton SO14 3XB
Supervisory Authority: If you are unhappy with how we process your data, you can complain to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

Effective Date: February 17, 2025